1–844–531–1099 What is Avianca Airlines Cancellation Policy?

 Each airline’s cancellation policy differs. If you have to cancel your flight due to unforeseen circumstances, knowing the cancellation procedures of the airline where you booked your flight is of immense importance. If you are a first-timer with Avianca Airlines, you may want to know about their cancellation policies. Here is a brief outline of the same.

How Do You Cancel a Avianca Airline Flight?
Avianca Airlines has quite a flexible cancellation policy. You must be aware of this so that you can cancel your tickets seamlessly without any hassles if required.

Online cancellation is the best option available. If you need to cancel your reservation with Avianca Airlines, you can do so by visiting flyAvianca.com.
You can also download the Avianca Airline app to initiate the cancellation process.
If you face any difficulty cancelling your tickets online, you can also contact Avianca Airlines’ chat services. The best part is that the chat service agents are available 24/7. You may even chat on Avianca Airlines’ Whats App number regarding cancelling your tickets and other concerns.
Tickets can also be cancelled at the airport; that involves some hassle, though.
If you have decided to go for online cancellation, this is what you have to do:

Go to the Avianca Airlines’ official website.
Click on the My Trip or Check-in tab.
Enter your Last Name and Confirmation Code.
Once you can access your booking information, click on Cancel Booking.
Can You Call Avianca Airlines to Cancel Your Ticket?
Avianca Airlines has a dedicated number for its Elite loyalty members and even for those of have completed their flight in 24 hours or have a flight scheduled in the next 24 hours. You can call 801–401–9000 for assistance regarding booking, cancellations, etc.

Refund Policies for Voluntary Cancellation
If you voluntarily cancel your Avianca Airline ticket booked within seven days or before your scheduled departure, you are eligible for a total refund. This will be possible if you request cancellation within 24 hours of your booking time. The fee structure applies for cancellation before seven days of departure for bookings made on 6/22 or after that.

Refund Policies for Involuntary Cancellation
Your tickets could be subjected to involuntary cancellation if

You don’t travel on the ticket on your travel date and do not initiate a cancellation.
You fail to meet the check-in cut-off. To explain it simply, you must check in 60 minutes before the departure time for domestic and international flights, while you must board the flight 20 minutes before it departs.
If you are unable to show up, your money will not be refunded. Your ticket will be regarded as lost, with no residual value being preserved.

What Happens If There is a Flight Diversion, Delay, Misconnection or Cancellation From Avianca Airline’s End?
Regarding flight cancellations and delays from the airline’s end, the kind of compensation p[provided by the airlines depends on controllable and uncontrollable situations.

Your flight could be delayed or canceled, or your baggage may even be delayed due to a technical glitch in the aircraft or for some other reason for which the airlines are directly responsible. These are controllable situations.
In such cases, Avianca Airlines will do its utmost to compensate you in the best possible way. For instance, if your flight is diverted or delayed or if you fail to catch a connecting flight due to any controllable situation, Avianca Airlines authorities will provide you with the next available flight at no extra cost.

Moreover, Avianca Airlines will provide meal vouchers if there are three hours or more of flight delays. You will even get vouchers for meals if the flight has been cancelled and the next flight departs three hours or later than the original departure time.

Uncontrollable situations may happen due to bad weather conditions, aircraft damage due to bird collisions, etc. Such things aren’t under Avianca Airlines’ control. Besides re-accommodating the passenger on the next available flight, no other compensation is provided from Avianca Airline’s end. If the flight is cancelled or delayed for over three hours, Avianca Airlines will give a complete refund of your ticket’s unused portion upon request.
Conclusion

When you have booked a ticket with Avianca Airlines, knowing the cancellation and refund policies will save you from incurring heavy losses. Besides their cancellation policies, to learn about Avianca Airlines’ baggage policies, read this at length.

FAQs — How to Cancel Avianca Flight

What should I do if I have to change my plans?

If you have changed your plans and wish to alter your itinerary, go to Avianca Airlines’ official website’s My Trip section and manage your booking. You can make the changes online or at the airport, which might be inconvenient. Whatever changes you make must be made before the scheduled check-in, 45 minutes before domestic flights, and 60 minutes before international flights (before departure).

What should I do if I miss a flight?

If you couldn’t reach the airport within the stipulated boarding time and missed it for any reason, then there isn’t much you can do. It will be deemed a no-show, and you will not get a refund.

Can I use my ticket later if I did not use it then?

If you haven’t used your ticket or canceled or rescheduled it, you cannot use it anymore. It will be regarded as lost, and your ticket’s residual value isn’t preserved.

How do you avoid a cancellation fee on Avianca Airlines?

Cancelling your tickets within the 7-day window after booking can avoid a cancellation fee on Avianca Airlines. You may get a full refund if you initiate cancellation within 24 hours of booking.

Does Avianca Airlines offer free cancellation?

Yes, Avianca Airlines offers free cancellation if you cancel your ticket within a day of booking it. You will be eligible for a full refund in such cases.